Privacy Policy
This Privacy Policy was last updated on 10th September 2018.
Changes may be made to this policy in the future. Please visit again to keep up to date.
By using this website, you agree that you have read and understood the Privacy Policy set out below. Although the language is simple, the intentions behind this policy are to provide complete transparency to the user on how information is collected and used on this website.
WHAT INFORMATION IS COLLECTED ON THIS WEBSITE?
When you fill out a contact form on this website, the following personal information is collected:-
- name
- email address
- telephone number
HOW WE USE YOUR INFORMATION
The contact information that you provide, i.e. your name, email address, and telephone number, is used to help us get back to you, via the email or telephone number that you provide, to answer your enquiry.
WEBSITE SECURITY
This website is secure. You can see this as it has https: and a padlock in the browser address bar. This means the connection from your computer to this website is secure, and all information passed over the network is encrypted with SHA-2, 256-bit cryptography. The information you provide when filling out a form is transferred from your computer to this website server and then to our local email via SMTP (Simple Mail Transfer Protocol). All information is protected by SSL.
Information that you provide on this website is not stored on the website server.
AGE LIMITS
Our website services are aimed at adults over the age of 16.
MARKETING
Occasionally we send out newsletters, but we will do this only with your explicit consent. You can opt-in to receive these newsletters via our Newsletter signup on our website. We use MailChimp (see third parties below) to send out our newsletters. There is a double opt-in process, as required by GDPR, and you can unsubscribe at any time by clicking the ‘unsubscribe’ link provided in each newsletter.
SUBJECT ACCESS REQUEST
You can request to see any data that may be held on you at any time. Any request will be responded to within 30 days.
DELETION REQUEST
You have the right to ask for any personal data that is held on you to be deleted. Unless there is a reason why that data is needed - for example, to allow us to fulfil a service that we are currently providing to you, or for legal reasons, your data will be erased on request.
HARDWARE
Our computer hard drives are fire-walled and password protected. We have anti-virus protection which we keep up-to-date. We adopt appropriate security measures to protect against unauthorised access, alteration, disclosure or destruction of any information that we may hold about the service we provide for you.
WEBSITE HOSTING
The hosting servers that we use are UK based, and GDPR compliant. Juniper and Cisco industry-standard firewalls provide the network security.
THIRD PARTIES
Your personal information is exactly that, personal, and we do not share, rent or sell your details to any third party.
ECWD Shopping Cart
We use an online 3rd party e-commerce (ECWID) platform to sell our merchandise. ECWID is GDPR compliant. ECWID is a third party with their own Privacy Policy. You can view their Privacy Policy here https://www.ecwid.com/eu-privacy-policy here*.
Paypal
All payments for good purchased through ECWID are processed securely online via Paypal. Neither ECWID nor this website has any access to your financial data. Paypal is a third party, and they have there own Privacy Policy which you can read here*.
We may link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may constantly be changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
COOKIES
A cookie is a small text file that is downloaded onto your computer, and it helps the website to remember you while you are actively on it, or when you return at a later date.
You have full control over whether you allow any website, including this one to use cookies. You can disable your cookies from within your browser.
Find out more information on Cookies here https://www.aboutcookies.org and also here https://cookiesandyou.com.
If you do disable your cookies, there may be elements of this website that do not function as you would expect.
DATA BREACH
In line with GDPR, should a data breach occur at any time, resulting in a compromise of any personally identifiable data which may affect you, you will be advised within 72 hours.
YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy. If you do not agree with this policy, please do not continue using this Site.
Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
QUESTIONS
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us
* these links are provided for your convenience and were current at the time of writing. All 3rd Party websites are responsible for their policies and data, and the links and data may change. Please do your own research to ensure you have the latest information.